Privacy Policy
Effective Date: January 2026
JNLED (“we”, “us”, “our”) operates https://jnled.store (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service.
1. Company Details
Business name: JNLED
Business address: Unit G, 15/F TAL Building, 49 Austin Road, Kowloon, Hong Kong
Email: info@jnled.org
Website: https://jnled.store
2. Information We Collect
When you place an order or contact us, we may collect:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely by PayPal / WooCommerce Payments — we do not store card details)
- Order history and product preferences
- Communication with our customer service team
- Technical data: IP address, browser type, device information, cookies
3. How We Use Your Information
- To process orders, payments and deliver products
- To communicate with you about your order, account or enquiries
- To comply with legal and regulatory obligations
- To improve our products, services and website
- To send marketing communications (only with your consent — you can opt out at any time)
4. Sharing Your Information
We share data only with:
- Payment processors (PayPal, WooCommerce Payments / Stripe) to process transactions
- Shipping carriers (SF Express, DHL, FedEx) to deliver your order
- Google Analytics for anonymised site usage statistics
- Authorities when legally required
We never sell your personal data.
5. Cookies
We use cookies to remember your cart, login status, and site preferences. You can disable cookies in your browser settings, but parts of the site may not function correctly.
6. Your Rights
Under applicable data-protection laws (GDPR for EU visitors, PDPO for Hong Kong), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal/accounting retention requirements)
- Object to processing or request data portability
To exercise these rights, contact us at info@jnled.org.
7. Data Retention
Order and tax-related records are retained for 7 years in line with Hong Kong tax regulations. Marketing data is retained until you opt out.
8. Security
The site uses SSL encryption (HTTPS) and hardened security via Wordfence. Payments are processed by PCI-DSS compliant processors.
9. Changes to This Policy
We may update this policy. The “Effective Date” above indicates the latest revision. Material changes will be notified to registered customers by email.
10. Contact
Questions? Email info@jnled.org or write to: JNLED, Unit G, 15/F TAL Building, 49 Austin Road, Kowloon, Hong Kong.
